Cell C is the third largest cell provider in South Africa covering about 92% of the population with over 10 million subscribers. The company was launched in 2001 and has grown steadily with a major rebranding makeover in 2010. Cell C is the first cell provider in South Africa working on an HSPA+ network (otherwise known as 4G) currently using a dual band GSM 900/1800 MHz data network. The growing reach of the cell phone in South Africa has helped facilitate the growth and development of the nation.
About South Africa
The people of South Africa rank as one of the highest users of cellular technology and social networking on the African continent. As reported by Unicef in 2012, 72% of 15-24 year olds have a cell phone. This younger generation has welcomed the technology that has led to the growth of companies like Cell C. From 2002 to 2012 the number of cell phone connections in Africa grew by 30% per year. Cell phones have given rise to wider information access and more informed and unified communities. South Africa has become one of four African countries to gain an upper-middle class economy.
Cell C offers a broad range of internet capable cell phones and smart phones, including the iPhone and Samsung GALAXY lines, at relatively low prices for the area. For instance, the GALAXY S4 runs about $38 per month USD for 100 minutes and 100SMS/MMS messages with 1000MB of data. Since the network has doubled over the past year Cell C has been hard at work updating the capacity of their cellular and data networks, creating more than 900 new sites in Johannesburg and 70 indoor coverage sites in Johannesburg and Pretoria.
Cell C offers the ability to order, pay, and manage a Cell C account online through their website, www.cellc.co.za. In addition to a wide range of cell phones ranging from talk and text only to the latest smart phones Cell C also offers notebooks, routers, and tablets with contract or prepaid capabilities. Their packages and devices are highly customizable to the diverse needs of their customers and they take pride in their wide support network. Their online support network offers several forms of contact information, an in depth FAQ section, a categorized forum section, and set up guides for the most popular cell phones and notebooks, including the iPhone and Android lines. They keep their subscribers up to date with a newsroom, “services” section that explains all the services offered at Cell C, a “What’s New” section for news on the latest gadgets and an “Our Nation” section that includes a coverage map. With My CellC subscribers can log on to make payments, change and manage their cell and data subscriptions.