Tag: Customers
Creating a frictionless digital customer experience Creating a frictionless digital customer experience (or “CX”) means creating seamless experiences across multiple channels. Whether it’s a live chat, client testimonial, or …
Every business should have a strategy and plan to get the best results, but sometimes things don’t go according to plan. Many things can go wrong, but shipping delays …
Last Updated: October 7th, 2022 Reports suggest live chat is preferred by 79% of consumers compared to a phone call as it provides instant response to consumer queries. To …
If your business is to have any chance of achieving its growth ambitions in the coming decade – especially when the buffeting effects of a certain troublingly persistent pandemic …
Either you are running a startup, or managing an existing business, your keen desire always revolves around bringing new customers for driving sales. The time-tested promotion strategies make your …
Last Updated: September 23rd, 2019 So you’ve recently launched your B2B e-commerce website. That’s fantastic news! But what if most of your customers aren’t immediately logging in and ordering? …