Last Updated: December 27th, 2022
There are about 31.7 million small businesses in the USA as per the reports which are offering employment to millions of people. If you are a small business owner you need to track your customers, manage sales, organize data, and much more. You need CRM software for small businesses to improve your productivity. Best Real Estate CRM Software.
An effective Customer Relationship Management software keeps track of every customer and maintains its information in terms of their purchase history, information including the name, phone number, email address, correspondence address, and other vital facts. Let us go through customer relationship management software for small businesses. Agile CRM Alternatives for Marketing Automation.
Top CRM Software For Small Business
1. HubSpot CRM
HubSpot CRM is a free-to-access business management solution for entrepreneurs for organizing, tracking, and managing customer information. It speeds up the sales process by performing activities including accessing individual customer contacts and recording their interactions.
Features and Specifications
- The capability of sending personalized emails to available customers and leads.
- The capability of placing up the telephonic conversations within the CRM’s interface.
- Availability of accessing real-time notifications concerning the lead behavior.
- Integration with the super popular CRM apps including Microsoft Dynamics, Shopify, and SalesForce.
- Permission of getting access to the communal data dashboard for analytic tracking.
2. Constant Contact
This CRM software helps the busiest small business entrepreneurs by acting as an email marketing service for driving customers and increasing sales. Their super amazing customer support team helps you troubleshoot the issues in case encountered. This email marketing service is available with the WPForms plugin.
Features and Specifications
- Keeps track of the contacts and performs other activities including email sending, storing the contact information, and managing the entire customer information.
- Availability of eCommerce-based CRM tools for lead conversion and customer engagements.
- Functionalities like monitoring reports, email scheduling, and sales funnel creation.
- Keeping track of the customer’s information and leads by storing their social profiles, and other info.
- Automatically sending emails to customers based on their visiting behaviors.
- Improved marketing automation by countless integration with third-party applications.
- Affordable price structure starting just at $20 per month.
- Free trial for 60 days without any necessity of a credit card.
- The capability of adding more team members by plan upgrading and making it start just at $45 per month.
3. Drip
It is the best CRM software for small businesses that not only integrate with the email marketing service but also takes care of raw email marketing as well. Automated customer workflow is considered one of the iconic features under the interface with trigger-centric specifications.
Features and Specification
- Availability of the visual workflow builder for the workflow automation process.
- Best integrations available for the landing pages, along with subscriber management potential.
- Availability of A/B testing for exactly tracking the customer’s engagement with the products.
- Automatic connectivity with Facebook leads to advertisements and a diverse range of audiences.
- Text-sending capability and ten inbuilt reports under the WordPress dashboard.
- Availability of 14 days trial period and only $49 per month for unlimited emails and 2500 subscribers.
4. Zoho
Zoho is a cloud-based platform available with diverse sets of features for customer retention, and overall business development. It also integrates online productivity tools along with SaaS functionalities. It helps small businesses in proper sales management, brand marketing, contacts, and lead organizing, along with anytime customer care support.
Features and Specifications
- Availability of 15 days of the free trial along with the free plan available for 3 users. After completing the free trial, the plan starts just at $12/ user/ month.
- Availability of the AI voice assistant with multichannel management capabilities.
- Easy to make data-driven decisions via numerous applicable analysis reports.
- Mobile apps are available to access the developments of the business even on the go.
- Effective website monitoring via a huge number of software tools within the interface.
- Assured the safety and security of data with cutting technologies involved under it.
5. Salesforce
Salesforce is the most applicable and widely used CRM software for all kinds of businesses. This works out to be a great option for businesses looking for increased productivity and boosting quality-rich sales.
Features and Specifications
- Easier setup of the software interface without any technological hassles.
- Compatible environment for the integration of mobile contacts, email support, and social media.
- Customized dashboards and reports availability with user-centric tracking.
- Robust interface support for a diverse category of devices.
- Integration of emails and reminders for numerous ongoing businesses.
- Simple to access a free plan for a single user. $25 per month is applicable to the essential plan.
6. Pipedrive
It helps in the effective management of the sales process after collecting the leads with an addon titled ‘Zapier’. The boosting of the sales process is followed up without any added complications. There even exists the possibility of a single-to-use unified tool for streamlining the sales process.
Features and Specifications
- Easier integration with Google apps, Zapier, and several others.
- Activation of mobile alerts and email to get notified of every single activity.
- Current sales analysis is followed up with the forecasting of future sales as well.
- Possibility to use the drag and drop feature with regards to the sales funnel activation.
- Free to use initially, but charges $12.50 per month for the single user in the silver plan.
To sum up, all the above-mentioned CRM software is best considered for small businesses in the year 2020. Additionally, there are more such platforms including Copper, Freshsales, Insightly, Keap, Nimble, Capsule, etc to name a few. The Customer Relationship Software which you will choose for your business should be secure, easy to use, and customized as per your requirement, and you should be able to integrate the software with other tools.
No Responses